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(417) 862-4946
We use transmissions to remanufacture or “build” future rebuilt transmissions. To maintain this process, we require a continuous cycle of cores. If a direct “like-for-like” transmission swap is not possible, we must purchase one on the open market. The core charge covers this expense.
To return your core and receive a refund:
1. Contact us via email at support@4ws.com or call 417-862-4946 to schedule a pickup date.
2. Drain all fluids from the core.
3. Remove accessories such as straps, shifters, etc., as we cannot be responsible for these items once the shipping company picks up your core.
Refunds generally take about 3 weeks from the time we receive your core. Factors such as transit time, warehouse inspection, and credit card processing may affect this timeline. If we are busy, the inspection process may take longer.
Nearly all cores are refunded without issue as long as they are returned in repairable condition. However, if a core is severely damaged, cracked, or otherwise not refurbishable, you may receive a partial refund or none at all.
If you have any questions, please contact us at support@4ws.com or 417-862-4946. Thank you for choosing 4WS!
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